Notifications & Timing
How alerts reach you and how to control their frequency.
Notification Channels
Each alert can notify you through one or more channels:
- Push Notifications — Instant alerts on your iPhone via the LuxWX app. Best for time-sensitive alerts like frost warnings or lightning.
- Email — Detailed alert emails with context, recommended actions, and a link to your dashboard. Good for non-urgent monitoring.
You can enable both, or just one. Toggle channels independently for each alert type.
What Is Cooldown?
Cooldown is the minimum time between repeated notifications for the same alert. If your frost alert triggers at 6:00 AM and you have a 2-hour cooldown, you won't get another frost notification until at least 8:00 AM — even if the temperature keeps bouncing around your threshold.
Without cooldown, a temperature hovering around 32°F could trigger dozens of alerts per hour. Cooldown prevents that.
What cooldown should I use?
Each alert type has a sensible default (typically 30 minutes to 2 hours depending on the alert). You can override this when configuring the alert. Some guidelines:
- Lightning — Short cooldown (5–15 min) since storms move fast
- Temperature — Longer cooldown (1–2 hours) since temperature changes slowly
- Rain — Medium cooldown (30–60 min)
Does cooldown affect alert resolution?
No. Cooldown only affects how often you're notified. The alert still resolves as soon as conditions return to normal, regardless of cooldown.
Sleep Soundly
Quiet hours suppress notifications during a time window you define — for example, 10 PM to 7 AM. Alerts still trigger and are recorded in your history, but you won't be woken up by a push notification or email.
When quiet hours end, you'll see any alerts that fired overnight in your alert feed.
Are quiet hours per-alert or global?
Per-alert. You might want overnight quiet hours on a temperature alert but keep lightning alerts active 24/7. Set quiet hours independently on each alert configuration.
What timezone do quiet hours use?
Your account timezone. If you've set your timezone in your profile or tenant settings, quiet hours follow that. Otherwise, the platform default (Central Time) is used.
How Alerts Resolve
Alerts resolve automatically when the condition clears. To prevent flickering (alert firing, resolving, firing again repeatedly), LuxWX uses a safety margin:
- A frost alert that triggers at 32°F won't resolve until temperature rises to 36°F
- A heat alert that triggers at 100°F won't resolve until temperature drops to 96°F
This prevents the annoying pattern of getting "Alert! ... Resolved ... Alert! ... Resolved" every few minutes when temperature is hovering right at your threshold.
What is alert suppression?
When a more severe alert fires, it suppresses less severe alerts in the same category. For example, if you have both a Frost Warning (36°F) and a Freeze Warning (32°F) configured:
- Temperature drops to 35°F → Frost Warning fires
- Temperature drops to 30°F → Freeze Warning fires, Frost Warning is suppressed
You get the most important alert, not a cascade of notifications at every threshold along the way.
Which alerts suppress which?
Suppression follows severity chains within each category:
- Cold: Extreme Cold → Hard Freeze → Freeze Warning → Frost Warning
- Wind: Extreme Wind → High Wind
- Lightning: Close → Nearby → Detected
- Rain: Extreme Rain → Heavy Rain
- Humidity: Tropical Humidity → High Dew Point
- UV: Extreme UV → High UV